Terms and Conditions
Welcome to KRISHNA SWEING SOLUTIONS Online Booking Platform. These Terms and Conditions govern your use of the Platform provided by KRISHNA SWEING SOLUTIONS, located at 53 /4 Magadi Main Road Kamakshipalya Bengaluru Karnataka 560079. Ph, Kamakshipalya, Bengaluru, Karnataka 560079. By accessing or using the Platform, you agree to comply with and be bound by these Terms and Conditions. If you do not agree to these Terms and Conditions, you may not access or use the Platform.
1. Use of the Platform
1.1. You must be at least 18 years old to use the Platform. By using the Platform, you warrant that you are at least 18 years old.
1.2. You agree to use the Platform only for lawful purposes and in accordance with these Terms and Conditions.
1.3. You are responsible for maintaining the confidentiality of your account and password and for restricting access to your account. You agree to accept responsibility for all activities that occur under your account or password.
2. Booking Services
2.1. To book machine repair services through the Platform, you must provide accurate and complete information.
2.2. By booking services through the Platform, you agree to abide by the terms and conditions set forth by the service provider.
2.3. We reserve the right to cancel or refuse any booking for any reason at any time.
3. Payments
3.1. Payment for services booked through the Platform must be made in accordance with the terms and conditions set forth by the service provider.
3.2. We are not responsible for any payments made directly to service providers. All payments are made at your own risk.
4. Disclaimer of Warranties
4.1. We make no representations or warranties of any kind, express or implied, regarding the availability, accuracy, reliability, or content of the Platform.
4.2. We do not warrant that the Platform will be uninterrupted or error-free, that defects will be corrected, or that the Platform or the server that makes it available are free of viruses or other harmful components.
5. Limitation of Liability
5.1. In no event shall we be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation, loss of profits, data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Platform; (ii) any conduct or content of any third party on the Platform.
6. Indemnification
6.1. You agree to defend, indemnify, and hold us harmless from and against any claims, liabilities, damages, losses, and expenses, including without limitation, reasonable attorney's fees and costs, arising out of or in any way connected with your access to or use of the Platform.
7. Governing Law
7.1. These Terms and Conditions shall be governed by and construed in accordance with the laws of [State/Country], without regard to its conflict of law provisions.
8. Changes to Terms and Conditions
8.1. We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions at any time. If a revision is material, we will provide at least 30 days' notice prior to any new terms taking effect. What constitutes a material change will be determined at our sole discretion.
9. Contact Information
9.1. If you have any questions about these Terms and Conditions, please contact us at hemanthkrishna28@gmail.com
PRIVACY POLICY
This Privacy Policy describes how KRISHNA SWEING SOLUTIONS collects, uses, and discloses your personal information when you use the Machine Repair Services Online Booking Platform (the "Platform").
1. Information We Collect
1.1. Information You Provide: When you use the Platform, we may collect personal information that you provide, such as your name, email address, phone number, address, and payment information when booking machine repair services.
1.2. Automatically Collected Information: We may also collect certain information automatically when you use the Platform, including your IP address, browser type, operating system, and usage data.
2. Use of Information
2.1. We may use the information we collect for various purposes, including to provide and maintain the Platform, to process your bookings, to communicate with you, to improve the Platform's quality, and to analyze usage patterns.
2.2. We may also use your information to market products and services to you that we believe may be of interest to you. You may opt out of receiving marketing communications from us at any time by following the instructions provided in such communications.
3. Disclosure of Information
3.1. We may disclose your personal information to third-party service providers who assist us in providing the Platform and performing related services.
3.2. We may also disclose your personal information to comply with applicable laws and regulations, to respond to a subpoena, search warrant, or other lawful request for information we receive, or to otherwise protect our rights.
4. Data Security
4.1. We take reasonable measures to protect the security of your personal information and to prevent unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
5. Your Rights
5.1. You may have certain rights with respect to your personal information, including the right to access, correct, update, or delete your information. You may also have the right to restrict or object to certain processing of your information. Please contact us using the contact information provided below if you would like to exercise any of these rights.
6. Changes to Privacy Policy
6.1. We reserve the right to modify this Privacy Policy at any time. If we make material changes to this Privacy Policy, we will notify you by email or by posting a notice on the Platform prior to the changes taking effect. Your continued use of the Platform after any such modifications constitutes your acceptance of the revised Privacy Policy.
7. Contact Information
7.1. If you have any questions about this Privacy Policy or our privacy practices, please contact us at hemanthkrishna28@gmail.com
SHIPPING POLICY
This Shipping Policy describes how KRISHNA SWEING SOLUTIONS handles the shipping of any physical products associated with machine repair services booked through the Machine Repair Services Online Booking Platform.
1. Shipping Methods
1.1. We offer various shipping methods for the delivery of any physical products associated with machine repair services, including standard shipping, expedited shipping, and overnight shipping. The available shipping methods may vary depending on your location and the nature of the product.
2. Shipping Costs
2.1. Shipping costs will be calculated and displayed at checkout based on the shipping method selected, the delivery address, and the weight and dimensions of the product(s) being shipped.
3. Shipping Times
3.1. The estimated delivery times for each shipping method will be provided at checkout and may vary depending on factors such as the destination address and the availability of the product(s).
4. Shipping Restrictions
4.1. We currently only offer shipping within [List of Countries or Regions]. We do not ship to P.O. boxes or APO/FPO addresses.
4.2. Some products may be subject to additional shipping restrictions due to their size, weight, or other factors. Any such restrictions will be clearly indicated on the product page.
5. Contact Information
5.1. If you have any questions about this Shipping Policy or our shipping practices, please contact us at hemanthkrishna28@gmail.com
CANCELLATION & REFUND POLOCY
This Cancellation and Refund Policy applies to machine repair services booked through the Machine Repair Services Online Booking Platform provided by KRISHNA SWEING SOLUTIONS.
1. Cancellation of Bookings
1.1. You may cancel your booking for machine repair services at any time prior to the scheduled service appointment.
1.2. To cancel a booking, please contact us at least [Number] hours/days in advance of the scheduled service appointment. Cancellations made within this time frame may be subject to a cancellation fee.
2. Refunds
2.1. Refunds for cancelled bookings will be issued in accordance with the following:
Cancellations made [Number] hours/days or more in advance of the scheduled service appointment may be eligible for a full refund.
Cancellations made within [Number] hours/days of the scheduled service appointment may be subject to a cancellation fee, and the refund amount may be reduced accordingly.
No refunds will be issued for cancellations made after the scheduled service appointment time or for no-shows.
2.2. Refunds will be issued to the original payment method used for the booking within [Number] business days of the cancellation request.
3. Rescheduling
3.1. If you need to reschedule your service appointment, please contact us as soon as possible to make alternative arrangements.
3.2. We will make reasonable efforts to accommodate rescheduling requests, subject to availability.
4. Service Provider Cancellations
4.1. In the event that the service provider is unable to fulfill a booked service appointment for any reason, we will notify you as soon as possible and offer alternative appointment times or a full refund.
5. Contact Information
5.1. If you have any questions about this Cancellation and Refund Policy or need assistance with cancelling or rescheduling a booking, please contact us at hemanthkrishna28@gmail.com.